Refund Policy


Our team endeavours to deliver your website within 1 – 5 business days.

After you've entered the details of our Questionnaire, our team will get to work on delivering your brand new e-commerce website. Depending on the Package and complexity that you've selected, we'll need 1 – 5 business days.

Most of our stores are delivered within 48 hours.



We only accept same day cancellations. In an event where an order was placed by accident, please contact us at within 4 hours from the time of order.



Contact Us First

If you are dissatisfied with your order, please contact us within 3 days of fulfilment. Given the unique nature of each order, our team will be required to evaluated the claims on a case-by-case basis.

No Refunds

We reserve the rights to refuse refund applications in the event these requests are late, phoney, or exploitative. Refund applications should be sent to


PayPal Refunds

Refunds issued via PayPal will appear in your balance instantly.

Credit Card Refunds

Once we have confirmed that your refund has been processed please allow 5-7 business days for your refund to show up.